Terms & Conditions
1. General provisions
1.1. The following terms are used:
Website –the official online resource of the Seller at the following address: fungiland.ru;
Seller – "online store Country of mushrooms" or other person engaged by them on the basis of the contract, who is obliged to deliver the goods to the Client;
Customer –an individual who purchases the product in accordance with these terms and Conditions;
Product –products in accordance with the range presented on the official Internet resource at: fungiland.ru;
Order –individual items(s) from the list of Goods specified by the Client on the official Internet resource at: fungiland.ru, or by the phone numbers indicated on it;
Recipient –an individual specified by the Client as the Recipient of goods.
1.2. by Ordering the Product on the Website or using the phone numbers indicated on it through the Seller's employee, the Client agrees to the Terms set out below.
1.3. These Terms and conditions, as well as information about the Product presented on the Site, are not a public offer in the sense of article 435 and paragraph 2 of article 437 of the civil code of the Russian Federation.
1.4. The relations between the Customer and the Seller provisions of the civil code on retail sales (§ 2 Chapter 30 GK the Russian Federation), RF Law "On protection of consumer rights" from 07.02.1992 № 2300-1 and other legal acts adopted in accordance with them.
1.5. the Seller has the right to make changes to these Terms and conditions without notifying the Client.
1.6. the Client agrees to these Terms by clicking the "Confirm order" button at the last stage of placing an Order on the Site.
2. The design and timing of the Order
2.1. The Customer order may be issued by an employee of the Seller at the phone number listed on the Website.
2.2. to place an Order by phone, the Customer must call the phone number indicated on the Website, after which the Seller's employees will consult the Customer on the assortment and place the Order.
2.3. all information materials presented on the Site are for reference only and cannot fully convey reliable information about the properties and characteristics of the Product, including colors, sizes and shapes.
2.4. if the seller does not have the ordered Goods (including for reasons beyond the Seller's control), the Seller has the right to cancel the specified Goods from the Customer's Order and notify the Customer by phone.
2.5. in case of cancellation of a fully or partially prepaid Order, the cost of the canceled Product is returned by the Seller to the Client in the same way as the Product was originally prepaid.
3. Time of conclusion of the agreement
3.1. By agreeing to these Terms, the Customer and the Seller make steps to conclude a Preliminary contract of retail purchase and sale (the "Agreement").The conclusion of the Preliminary Agreement confirms the following actions performed by the parties: 1)making an Order by the Client; 2) the Seller receives a sum of money for the Order made by the Client; 3) the Seller transfers the Goods to the courier for delivery to the address specified by the Client.
3.2. the moment of conclusion of the Main contract for the retail sale of Goods is the moment when the Goods are handed over to the Customer (or Recipient) with the simultaneous transfer of a cash receipt or other document confirming payment for the Order.
4. Payment For The Product
4.1. the price of the Product is indicated on the Website and can be changed by the Seller.
4.2. Methods of payment:
- Transfer to the map;
— Electronic money Qiwi or Yandex money;
4.3. the Seller has the right to provide the Customer with discounts on the Product and set a bonus program. Types of discounts, bonuses, the procedure and conditions for their accrual are indicated on the Site and can be changed by the Seller unilaterally.
5. Return Of The Product
5.1. Return of goods of proper quality:
5.1.1. The client is entitled to refuse the ordered Goods at any time before you receive it.
5.1.2. the Customer does not have the right to refuse the goods of proper quality after receiving them.
5.2. Return of Goods of inadequate quality:
5.2.1. the Customer may return to the Seller or refuse to accept the Goods of inadequate quality and demand a refund of the paid price of such Goods. The customer may also request replacement of Goods of poor quality.
5.2.2. if the Customer refuses to enter into the Main retail purchase and sale agreement in accordance with clause 6.2.1 of the Terms and conditions and submits a request for a refund of the amount of money paid for the Product, it is subject to refund to the Customer within 10 (ten) days from the moment the Seller receives the specified request in writing.
5.3. Refund of funds:
5.3.1. Funds are subject to refund to the client in a manner similar to that used by the Client when paying for the Goods or in any other way as agreed with the Client.
5.4. The procedure for the seller's violation of the assortment condition (when re-grading):
5.4.1. In case of detection in the Order of the Goods not in conformity with an ordered assortment, the Client is entitled when transferring to refuse the Goods and demand replacement of the Goods, provided the Order or refund for the undelivered Goods.
5.4.2. Goods delivered to the Customer is in breach of the assortment condition, shall be returned to the Seller. If the Customer accepts this Product, the Seller has the right to require the Customer to pay for this Product at the price set by the Seller for this Product on the Site at the time of delivery of the Product. If the product actually transferred is not in the Seller's assortment presented on the Site at the time of transfer of the Product, this Product is paid for at the price agreed with the Seller.
5.4.3. if it is impossible to replace the Goods, the Seller notifies the Customer by the phone number specified by the Customer when placing the Order, and the funds actually paid for the non-transferred Goods are returned in accordance with the procedure provided for in clause 5.4.4.
5.4.4. Funds paid by the Client for the goods that were not actually transferred are subject to refund within 10 (ten) days from the moment Of receipt of the client's written request for their return. Refund of the amount paid for the Product is carried out in the same way as used when paying for the Product or in another way as agreed with the Client.
5.5. procedure for actions in case of violation of the quantity condition by the Seller.
5.5.1. upon delivery of the Product, the Customer is obliged to check its quantity for compliance with the Order. If the Customer finds discrepancies in the quantity of Goods, he is obliged to draw up a Report on the discrepancy in quantity in the presence of a delivery service employee (courier).
5.5.2. If the Seller has transferred to the Customer fewer Goods than defined by the Order (under -), the Client when the Order is entitled to accept the Goods at the part corresponding to the Order and request to transfer the missing quantity of the Goods or (if missing items have been paid) to cancel the Order in part of the missing Goods and to request a refund for the missing items.
5.5.3. In case of impossibility to transfer the missing Goods, the Seller shall notify the Customer at the telephone number when making the booking and monies actually paid for the missing Goods are returned in the order prescribed by paragraph 5.5.4 Conditions.
5.5.4. the Funds paid by the Client for the missing Product are subject to refund within 10 (ten) days from the moment the Seller receives the client's written request for refund, together with the Act of discrepancy in quantity (act of non-investment). Refund of the amount of money paid for the Product is carried out in the same way as used when paying for the Product or in another way as agreed with the Client.
5.5.5. if the Customer violates clause 5.5.1 of the Terms and conditions regarding the preparation of The act of discrepancy in quantity, the Seller has the right to refuse to satisfy the Customer's claims regarding the quantity of the transferred Goods.
6. Guarantees and liability
6.1. the online store "Country of mushrooms" guarantees that the Goods to be delivered are of proper quality and meet the main requirements of the legislation applicable to the Goods.
6.2. the Seller is not responsible for any damage that may be caused to the Customer due to improper use of the Goods ordered on the Site.
6.3. the Seller is not responsible for the content and operation of sites that are not the Seller's Internet sites.
6.4. the Seller has the right to transfer its rights and obligations arising from its relations with the Client (including obligations to fulfill the Order) to third parties.
6.5. The client undertakes not to use the ordered Goods for business purposes.
7. Other conditions
7.1. if the Client has any questions or claims, they should contact the Seller using the contact phone number posted on the Website at: fungiland.ru
All disputes that arise, the parties will try to resolve through negotiations. If an agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.
7.2. the court's Recognition of the invalidity of any of the provisions of these Terms does not entail the invalidity of the remaining provisions.
7.3. by Agreeing to these rules, the Client agrees to receive informational messages from the mushroom Country online store in the form of sms, e-mail messages and other forms of sending/receiving information.